We're here to help and answer any question you might have. Looking forward to hearing from you.
Connect with us
Email Us
service@texlic.com Response within 24 hours
Whats App
Mon-Fri 9:00-17:00
Call Us
+86 0592-6254856 Business hours support
Send us a message
Fill out the form below and we'll get back to you shortly.
FAQ
What should I do if I don’t know how to use the Texlic system to create an e-commerce website?
Answer: Please follow the step-by-step guide for beginners. If you accidentally close the guide, click the icon at the top right to reopen the guide, or click the help center at the top right to view the quick start guide and follow the instructions.
What if it’s inconvenient to operate Texlic on mobile?
Answer: Texlic's mobile app has basic functionality, but since Texlic is a large intelligent system for building independent websites, for a better experience and to use all the features, it is highly recommended to log in and operate on the PC version. The mobile app can be used for daily browsing and checking store data.
What fees do I need to pay to operate an e-commerce independent site using the Texlic system?
Answer: Texlic is a next-generation fully free e-commerce SaaS system with no subscription fees or service fees. You don't even need to pay for goods or shipping fees. Texlic supports global small and medium-sized sellers by offering interest-free advance payment for goods and shipping costs. You only need to use our intelligent system to build your store, promote it, and drive traffic to generate orders. All other costs are paid in advance by Texlic. After the order is delivered, Texlic's financial system will automatically deduct the advanced payments for goods and shipping, then settle the profits for you and transfer them to your account.
Do I need to find products I want to list for sale?
Answer: No, Texlic provides you with the largest and most cost-effective product database in the world, including over 200 million SKUs from Alibaba Group, including clothing, daily necessities, tools, home goods, electronics, outdoor items, toys, machinery, etc. Texlic integrates the best factories worldwide, offering a wide range of high-quality, affordable products, giving your website an unparalleled price advantage. Additionally, Texlic can also help you customize your products, such as unique product designs, proprietary brands, or custom logos. These features are integrated into Texlic, and you can list them to your store with one click through the Sourcing Center. Therefore, you don’t need to find other third-party sources, saving time and improving efficiency.
Do I need to purchase products and pack them for shipping?
Answer: No, Texlic offers free procurement services and interest-free advance payment for goods. Once your store generates an order, Texlic will automatically purchase and pack the items for you, and ship them directly to the customer. Shipping costs are also paid in advance by Texlic. Throughout the entire order process, you don’t need to pay any fees or perform any operations. You can track the order status through your account backend until the order is completed and safely delivered to the customer.